• Follow up on all transactions in MOHRE and GDRFA • Emirates ID and Medical renewal and follow up • Domestic Visas through Tadbeer Center -Deporting process • Official car arrangements for the Chairman’s private requirements • Managing Bank Car, maintenance of vehicle, registration, and renewal on time • Always Willing to take more responsibleness and aligned with assigned tasks • Attestation of documents for Dubai Municipality, RAK Municipality and all action for regulatory related as tasks assigned by Unit Manager • Ensure adherence to the guidelines of the regulatory authorities • As a Government Relations Officer to develop good relationship with Government officials to ensure effective results. • Affection plan renewal and follow up with RE and Property unit • Abu Dhabi Immigration and external entities coordination • Immigration related action on time and follow up for renewal , cancellation and transfer visa related activities • MIS Tracker updates for all day to day tasks

Operating Environment, Framework and Boundaries, Working Relationships:- • Extending support and services with quality and framework within allotted time. • As a service provider, always keep good relationships with both external and internal customers.

Problem Solving:- • Extend support to ensure solution within turn around time.

Decision Making Authority & Responsibility: - • Internal, external customers handling Mashreq assigned activities, turnaround time to ensure solution for the complaints, proactive for problems required urgent action • Should be polite and presentable. • Experience in PR , Immigration, MOHRE functions. • Pre-school certificate. • Bio-lingual with excellent command in Arabic. • Must be able to work under pressure with short/challenging deadlines • Excellent Knowledge of MS office , Word , PowerPoint and internet Browsing

Knowledge, Skills and Experience • Should be polite and presentable. • Experience in PR , Immigration, MOHRE functions. • Pre-school certificate. • Bio-lingual with excellent command in Arabic. • Must be able to work under pressure with short/challenging deadlines • Excellent Knowledge of MS office , Word , PowerPoint and internet Browsing

Responsibilities: • Renewal of Trade License of Branches, offices, EBSU • Renewal of Trade License for Mashreq Main and subsidiaries • Address change and Transfer the TL activity in ED system- DM • Obtaining permits for advertising and promotional Marketing campaigns • Attestation of documents for Dubai Municipality and all action for ED related • Follow up with DED/SED management for E services • ATMs new, renewal permits. • Signages renewal permit. • Ensure adherence to the guidelines of the regulatory authorities and notify to Business unit upon receiving from ED • As a Government Relations Officer to develop good relationship with Government officials to ensure effective results. • SCA related all queries handling efficiently

Qualifications: • Should be polite and presentable. • Experience in PR functions. • Pre-school certificate. • Bio-lingual with excellent command in Arabic. • Must be able to work under pressure with short/challenging deadlines • Excellent knowledge of MS office - Word, Excel, PowerPoint and Internet Browsers.