Role:- MS Dynamic CRM Lead

Experience:- 6 9 Years

Time zone:- IST

JD:-

Skillset combination:- Microsoft Dynamics + Power Platform

• CRM Development and Customization:
• Design, develop, and customize CRM solutions on Microsoft Dynamics 365, focusing on improving customer relationship processes and functionality.
• Utilize Power Apps to build tailored applications for CRM users, ensuring a seamless user experience and aligning with business processes.
• Power Platform Expertise:PowerApps, Power Automate Flows and Power Portals,Power BI (Any) System Integration:
• Integrate CRM systems with external platforms (ERP systems, marketing tools, third-party services, etc.) using custom connectors, APIs, and data flows.
• Collaborate with the integration team to ensure smooth data synchronization between CRM and other enterprise systems.
• Work with middleware and API management tools to facilitate integration with various data sources and platforms. Primary-CRM Integration Power apps Integration with third party services Azure, Sharepoint Secondary- Canvas App ( Good to have)