Role Overview

We are seeking an experienced, analytical, and independent Account Manager to manage real estate transactions, coordinate stakeholders, audit contracts, review financial documents, and oversee closing processes for a U.S.-based real estate services business.

The successful candidate will manage multiple transactions, identify discrepancies, monitor deadlines, resolve operational challenges, and maintain professional relationships with real estate professionals, homeowners, attorneys, and other stakeholders.

The role requires strong financial and analytical skills, sound judgment, attention to detail, and the ability to take ownership of complex assignments with minimal supervision.

Key Responsibilities

1. Account and Transaction Management

2. Closing Coordination and Documentation

• Liaise with title companies, attorneys, listing agents, buyers' agents, homeowners, and internal teams.
  
• Explain approval letters, contract terms, and closing requirements clearly.
  
• Track outstanding signatures, paperwork, and closing deadlines.
  
• Verify that documents are accurately completed, signed, labelled, and filed.
  
• Cross-check contract terms against settlement statements and closing requirements.
  
• Maintain organized digital records and workflow trackers.
  
• Handle sensitive and difficult conversations professionally and empathetically.
  

• Maintain clear, timely, and professional communication with U.S.-based professionals and homeowners.
  
• Draft concise business emails and confidently handle telephone conversations.
  
• Explain complex financial, contractual, and transaction processes in simple language.
  
• Clarify requirements, identify underlying concerns, and adapt communication to different audiences.
  
• Remain professional and firm when addressing compliance issues and deadlines.