Key Responsibilities

• Build, maintain, and improve backend Java services and platform components.

• Develop service logic and data-processing capabilities supporting business-critical workflows.

• Contribute to integration-layer services and middleware capabilities.

• Partner with technical and operational stakeholders to resolve integration issues.

• Diagnose and resolve API and integration failures affecting downstream Salesforce Service Cloud processes.

• Participate in a developer production-support rotation and operational review process.

• Triage critical alerts and monitor health indicators for Java services and platform components.

• Handle urgent operational work, track open incidents, and document findings.

• Keep sprint data and work status current through tickets, standups, and team communication channels.

• Follow established engineering and DevOps processes and complete assigned work reliably and on schedule.

Must-Have Skills

• 3–5 years of relevant experience.
• Hands-on Java development experience.
• Backend software engineering experience.
• Hands-on API and integration experience.

• Production troubleshooting and incident-support experience.

• Experience with production monitoring, alert triage, and service or platform health.

• Experience diagnosing and resolving API or integration failures.

Nice-to-Have Skills

• MuleSoft experience, strongly desired.

• Salesforce Service Cloud integration experience.

• Enterprise integration or middleware experience.

• Message-based or asynchronous integration experience.

• Data-processing or data-transformation experience.

• CI/CD and DevOps experience.

• Experience with monitoring or observability tools.

Required Tools & Platforms

• Java.

• Backend service-development environments.

• API and integration environments.

• Production monitoring and alerting environments.

Location, Time & Engagement

• Remote contract opportunity.

• Candidates must be based in an eligible LATAM location.

• Full US Central Time working hours are required.

• 100% allocation, assumed to be 40 hours per week.

We are seeking a mid-level Java Backend Engineer to build and support service logic, data processing, integrations, and platform-reliability capabilities for business-critical workflows. This contract role combines hands-on development with production troubleshooting, monitoring, incident support, and cross-functional collaboration.

Enterprise experience strongly preferred.